What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.
Such information may include any of the following: your name, e-mail address, mailing & billing address(es), telephone number and IP address. We also collect aggregated information to compile visitor statistics.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
1) To personalise your experience
(your information helps us to better respond to your individual needs.)
2) To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
3) To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
4) To send periodic emails
The email address you provide may be used to send you information and updates pertaining to your order and any account queries.
Note: If you wish to receive product updates, news, competitions and other information that is not directly related to a transaction or other account-related matter, you will need to subscribe to the dedicated newsletter as well. This is completely optional and you can unsubscribe any time.
5) For statistical analysis
To understand the behaviour of users visiting the site in order to improve the user experience and assist in future development of products and services.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site or service provider to recognise your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties (such as our payment processor Paypal) who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and adjusting their details in the “My Account” section.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
General Data Protection Regulation (GDPR) Compliance
All customers and site visitors, regardless of location, are protected by the new E.U. GDPR regulations brought in on May 25th, 2018. If you wish to obtain a copy of personal data held, and/or wish to have it removed, please use the Contact page to initiate a request.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.undeadteds.com/terms-conditions/